Meet Our Teachers

Michael Parent

Problem Solving Management Consultant

Michigan

About Michael:

Michael Parent is the founder of The Problem Solving Academy, a management consultant and Principal of Michael Parent Consulting Services and author of The Lean Innovation Cycle, a book that explores the intersection of Problem Solving, Lean and Human Centered Design.

Throughout his career, Michael has coached executives through strategic problem solving, strategy, and operations management and has led numerous projects in a variety of industries and disciplines such as Manufacturing, Insurance, Product Development, and Human Resources. Michael holds a Bachelor’s Degree in Industrial and Operations Engineering from the University of Michigan in Ann Arbor and an MBA from the College of William and Mary Raymond A. Mason School of Business in Williamsburg VA. Michael is a certified Lean and Six Sigma Master Black Belt and an ASQ Certified Manager of Quality/Operational Excellence.

Michael was also named a 40 under 40 “rising star” by the American Society for Quality in 2021.

Professional Experience:

  • Principal Consultant – Michael Parent Consulting Services
  • Manager of Quality Improvement – Auto Club Group (AAA)
  • Industrial Engineer – Bridgestone Americas
  • Industrial Engineer – Michelin Tire Co.
  • Problem Solving and Root Cause Analysis Subject Matter Expert – American Society For Quality
  • Adjunct Instructor – Aiken Technical College, Aiken SC

Skills and Certifications:

  • American Society for Quality (ASQ) 40 under 40 Award – 2021
  • ASQ Certified Manager of Quality & Operational Excellence – 2022
  • Master Lean Six Sigma Black Belt – 2021
  • Certified in Data Science and Machine Learning – 2017
  • Certified Accenture MOST Work Measurement Systems – 2015
  • Eagle Scout Award – 2004

Courses Taught